Terms & Conditions
SWEAT GUARD ®
Sweat Guard Ltd is registered in England & Wales.
Registered Company No. 05998898.
VAT registration No. 895 2461 88.
Copyright Sweat Guard Ltd. All rights reserved.
Registered Office: 100 Longwater Avenue Green Park, Reading, United Kingdom, RG2 6GP
Returns are accepted at our business address Sweat Guard Ltd, Sweat Guard Ltd, 4 Bassetts Close, Northam, Bideford EX39 1SZ within 14 days of order (100 days for Iontophoresis Machines). The goods are your responsibility until accepted at our premises, so for your own security, please use a "signed-for" delivery service which covers you for the value of the goods. The cost of return is at your expense. The refundable amount is for the product and not for any delivery charges. Only one product per household will be refunded under the Sweat Guard money-back guarantee. This does not affect your statutory rights.
All prices are stated in UK pounds sterling (£). All prices include vat, with the exception of the Iontophoresis machine which is a zero rated VAT product.
It is our policy to continually strive to improve our products and service and we reserve the right to change specification without prior notice.
Any damages to delivered product must be reported by email within 12 hours of delivery.
WE ARE NOT MEDICAL PRACTITIONERS
Always consult a qualified doctor or qualified health practitioner if you have health concerns or are currently under medical supervision. The contents of this site are for information only and are not intended to assist readers in identifying symptoms and conditions they may be experiencing. This site is not intended to be a substitute for taking proper medical advice and should not be relied upon in this way. The author and publisher cannot accept responsibility for illness arising out of the failure to seek medical advice from a Doctor.
THE NAME AND CONTACT DETAILS OF OUR ORGANISATION:
Sweat Guard Ltd, 100 Longwater Avenue, Green Park, Reading, United Kingdom, RG2 6GP
Online Store: sweatguard.co.uk
LAWFUL BASIS FOR PROCESSING PERSONAL DATA
The individual has given clear consent for us to process their personal data for a specific purpose.
PURPOSE OF THE PROCESSING OF PERSONAL DATA
To process orders and payment by card for people buying from our online store.
Processing customer enquiries.
Processing customer after-sales requests.
WHO THE PERSONAL DATA WILL BE SHARED WITH
We are an online store that takes 100% of its payments by card. Card payments are security checked and processed by the payment service provider called “Sage Pay”.
For the purpose of delivering customer orders, name, address and email will be shared with the delivery providers. For the purpose of email, we share data with Mailchimp.
RETENTION PERIODS FOR PERSONAL DATA
To comply with VAT, Company Tax legislation and HM Revenue & Customs, data needs to be kept for the periods required for compliance. To be able to deal with enquiries and after-sales, personal data is kept for appropriate periods.
You can withdraw consent by emailing us at [email protected], with enough data so that we can identify and delete the data.
WHAT PERSONAL DATA DOES SWEAT GUARD COLLECT
We only collect and process data that is required for the processing of orders and the processing of enquiries.
Data collected and processed for orders: Name, Address, Email Address, IP Address, Internet Service Provider used at time of order, card details. For the highest levels of security, card payments are security checked and processed by the payment service provider called “Sage Pay”. Card details are NOT processed or stored by Sweat Guard - they are securely processed by “Sage Pay”. “Sage Pay” has the highest level of card data security (PCI DSS Level 1 compliant).
RIGHT OF ACCESS
Individuals have the right to obtain:
Confirmation that we are processing their data.
Access to what personal data we have for the individual.
Individuals can request information on themselves by writing (please state your first name, last name and address) to:-
Sweat Guard Ltd, The Limes, 1 Pulteney Road, Bath, BA2 4HD
We will provide the requested information within one calendar month of receiving it.
The request for information will be free of charge. However, we will charge a £20 fee when a request is manifestly unfounded or excessive or repetitive (for further copies of the same information that’s previously been provided).
WHAT ARE COOKIES ?
Our website, like many others, stores and retrieves information on your browser using cookies. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.
Cookies are small pieces of data that are stored on your Computer, Tablet, Phone or other internet enabled device when you visit websites, including this site - sweatguard.co.uk. They do NOT contain confidential information such as your date of birth or credit card details. Cookies are an essential part of how our site works. Some of these Cookies are required by our site to allow you to make transactions (it is impossible to order from us without Cookies), whilst other Cookies enable us to give you an enhanced web experience.
Cookies are used on our site for the following reasons :-
CAN I TURN COOKIES OFF ?
To withdraw your consent, you should amend the settings provided in your web browser to prevent us from storing Cookies on your Device's hard drive. For information on how to disable Cookies, please consult the "Help" tab of your browser via the menu bar.
To be able to order from sweatguard.co.uk, Cookies are required by the shopping basket and checkout procedure. Please note that we only take orders online.
HOW DO I TURN OFF COOKIES ?
It is usually possible to stop your browser accepting Cookies, or to stop it accepting cookies from a particular website. All modern browsers allow you to change your Cookie settings. You can usually find these settings in the Options or Preferences menu of your browser.