Money Back Guarantee

Sweat Guard 30-Day Money Back Guarantee

At Sweat Guard, real results matter.
Our products are expertly formulated to ensure full sweat protection. However, if you find your first order is not providing the desired results, our team is on hand to provide dedicated 1:1 support and advice or take advantage of our 30-day Money Back Guarantee, where you can request a full refund (minus delivery costs).

To start your claim, simply submit a contact form within 30 days of delivery.
We ask that you have followed the application guidelines and given the product a fair trial period for a minimum of 14days for the product to take full effect (the body has a natural adjustment period), as this ensures you’ve had the best opportunity to see results. Your feedback also helps us continue improving our products and guidance.

For full details, please see our Guarantee Terms.

Once our team has approved your Money Back Guarantee request, we will confirm it by email with our returns information. The cost of the return is at your expense.

Goods are your responsibility until accepted at our premises. For your own security when returning a product, please use a "tracked" or "signed-for" delivery service which covers you for the value of the goods.

All refunds are processed back to your original payment method used at the time of purchase.

If you have any questions, our team is always happy to help.

The guarantee applies to one product from your first order only.

If multiple products are purchased in the same order, only one item from that order is eligible for a refund under the Money Back Guarantee.

Only one Money Back Guarantee refund per product range or product type, per customer, is permitted.

The product must be used as directed for a minimum of 14 days before submitting a claim.

Purchases made through Amazon or other third-party retailers are not eligible for the Money Back Guarantee.

If your first order was placed on subscription, any refund will be calculated based on the standard one-off product price.

Refunds apply to the product price only and do not include shipping costs.

If you are not achieving the results you expected, our team will always be happy to offer guidance and support during the guarantee period to help you get the best possible outcome from the product.

Additional Conditions

We may request additional information or photos to confirm the product has been used in accordance with the usage instructions.

The cost of the return is at your expense.

Refund requests will be reviewed by our team and issued at our discretion once we have confirmed the product has been used as directed.

We reserve the right to decline a refund if a claim has already been made for the same product range, or if the guarantee appears to be used in a way that is unfair or abusive.

Additional Information

This Money Back Guarantee is offered in addition to, and does not affect, your statutory consumer rights.

We reserve the right to amend or withdraw the Money Back Guarantee at any time.

If you change your mind, the order can be returned as a Standard Return.
Standard Returns will be accepted within fourteen (14) days after the date you receive your Order. The product(s) must be in their original condition, unopened and as new.
Bundle Returns are only accepted as a full set, unopened, and in new condition.

The cost of the return is at your expense.
Goods are your responsibility until accepted at our premises. For your own security when returning a product, please use a "tracked" or "signed-for" delivery service which covers you for the value of the goods.

*If you purchased our products from Amazon, any complaints or requests for a refund must be made directly to them.

We reserve the right to decline a refund if:

The product(s) returned have been used or opened.
Not returned in the original packaging.

Once a return has been handed to the courier, please allow up to 5 days for it to arrive and be checked with our returns team.

If it has been more than 1 week and you have not heard anything about your return, please contact our team. Please also attach your proof of the return.

International Returns will take longer to arrive back with our returns team due to international shipping and customs.

All refunds are processed back to your original payment method used at the time of purchase.

Damages and issues

Please inspect your order upon receipt. Please contact us within 24hrs of delivery if the item is defective, damaged or you receive the wrong item, so that we can evaluate the issue and rectify it as quickly as possible.